At 9pm result, protecting the personal information of every Filipino player is a core responsibility. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have as a registered player in the Philippines.
Last updated: June 2025 | Applies to all registered players in the Philippines
When you register an account on 9pm result, we collect personal information that is necessary to verify your identity and provide you with a safe, compliant gaming experience in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number, all of which are required to meet our Know Your Customer obligations under applicable Philippine regulations. When you make a deposit or request a withdrawal, we also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive banking credentials on our servers. We may collect additional identity documents — such as a government-issued ID or proof of address — when required for account verification or when processing larger transactions. Information you provide when contacting our support team, including the content of your messages and any attachments, is also retained to help us resolve your queries efficiently. We collect device and usage data automatically when you access the platform, including your IP address, browser type, operating system, and pages visited, which helps us maintain platform security and improve the overall experience for Filipino players. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Philippines and other applicable laws governing online gaming platforms.
The personal information collected by 9pm result is used exclusively for the purposes of operating the platform, fulfilling our legal obligations, and delivering a secure and enjoyable experience to Filipino players. Your identity and contact details are used to manage your account, process deposits and withdrawals, and communicate important updates about your account status or changes to our platform policies. Payment information is used solely to facilitate transactions between you and 9pm result, and all financial data is handled through encrypted, secure channels that meet industry standards for online gaming platforms operating in the Philippines. We use device and usage data to monitor for suspicious activity, prevent fraud, and ensure the integrity of the platform for all registered players. Where required by Philippine law or by the relevant gaming regulatory authority, we may use your information to generate compliance reports or respond to lawful requests from government agencies. Your data may also be used to send you service-related communications, such as account verification emails, transaction confirmations, and responsible gaming reminders, but we do not use your personal information for unsolicited marketing without your explicit consent. We retain your personal data only for as long as is necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable Philippine law and regulatory obligations.
9pm result does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes, and we take this commitment seriously as part of our responsibility to Filipino players. We may share your data with trusted third-party service providers who assist us in operating the platform, including payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the specific purposes we have authorised. In cases where Philippine law or a lawful order from a competent government authority requires us to disclose your personal information, we will comply with such requirements and, where legally permitted, will notify you of the disclosure. If 9pm result undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We may also share anonymised, aggregated data — which cannot be used to identify any individual player — with analytics partners to help us understand platform usage trends and improve our services. Any third party that receives your personal data is required to maintain appropriate security measures and is prohibited from using your information for any purpose beyond what is strictly necessary. You may contact our support team at any time if you have questions about the specific third parties with whom your data may be shared in connection with your account.
Under the Data Privacy Act of 2012 of the Philippines, you have a number of important rights with respect to the personal information that 9pm result holds about you, and we are committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal data we hold about you, and to request that any inaccurate or outdated information be corrected without undue delay. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal or regulatory obligations that require us to retain certain records. If you believe that your personal data has been processed in a manner that violates your rights or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may withdraw your consent to certain types of data processing at any time, though this may affect your ability to use some features of the 9pm result platform that depend on that processing. To exercise any of these rights, please contact our support team using the details provided in the footer of this page, and we will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing certain requests to ensure that your personal data is not disclosed to an unauthorised party.
9pm result implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure, including encrypted data transmission, secure server environments, and access controls that limit who within our organisation can view your information. Like most online platforms, we use cookies and similar tracking technologies to maintain your session, remember your preferences, and gather anonymised analytics data that helps us improve the platform experience for Filipino players. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the 9pm result platform. We do not use cookies to track your activity across third-party websites or to build advertising profiles. This Privacy Policy may be updated from time to time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements, and the updated version will always be published on this page with a revised effective date. We encourage you to review this page periodically so that you remain informed about how your personal information is being protected. If you have any questions or concerns about this Privacy Policy or the way your data is handled, please do not hesitate to reach out to our support team, whose contact details are available in the footer below.
Quick answers to the most frequently asked privacy questions from our players in the Philippines.
Our support team is available around the clock to assist Filipino players with any privacy-related concerns, account questions, or data requests. You can also visit our FAQ page for quick answers to the most common questions about the platform.